Privacy policy

Privacy policy

GoNanas, Inc., (“GoNanas”, “us” or “we”), cares deeply about your privacy. This Privacy Policy communicates our policies with respect to your personal information when you use our website located at www.eatgonanas.com (the “Website”) or any service made available through our Website (the “Services”) or interact with us at various promotional events (“Events”). This Policy does not apply to personal information that we collect from our business partners, distributors and affiliates.

“Personal information” is information that identifies you as an individual or relates to an identifiable individual. Any defined terms used but not defined in this Privacy Policy are defined in the Terms of Use located at www.eatgonanas.com/pages/terms-conditions. By accessing the Website, you agree to this Privacy Policy. If you do not agree to this policy, we will be sorry to see you go, but please do not access or use the services.

Personal Information that We Collect

Children and Privacy

We do not knowingly collect personal information from children in connection with the features of our Site without the consent of a parent or guardian. If we become aware that an individual under the age of 13 has provided personal information through our site, we will immediately remove the individual’s personal information from our files.

We obtain information about you through the means discussed below. Please note that we need certain types of information to provide some of our Services to you. If you do not provide us with such information, you may no longer be able to access or use certain Services.

In general, we may collect the following categories of information about you or your use of the Services: Identifiers (such as name and contact information); commercial information (such as transaction data); financial data (such as credit card information[MF1] ); and internet or other network or device activity (such as browsing history or website navigation information);

Information You Give Us. We collect personal information that you provide directly to us when you access the Website, set up an account, make a purchase, participate in surveys, or interact with customer service or otherwise communicate with us. This may include personal information like your name, contact information, Website registration information, payment information, and purchase history.

We need to collect personal information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

 

Information that We Receive Automatically When you use or browse our Website we may collect information about your internet connection, the equipment that you use to access our Services, and how you use our Services (including how you conduct any searches for products and a history of those searches).  Information collected this way includes: (i) details of your visits to our Services, including traffic data, location data, logs, other communication data, and the resources that you access and use on the Website; (ii) information about the device that you use, such as mobile device identifiers; and (iii) information about your computer and internet connection, including your IP address, operating system, and browser type.

Third-party Websites and Links  This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Website or Services link. The inclusion of a link on the Services/Website does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Twitter, Instagram, YouTube, Pinterest, LinkedIn, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform, operating system provider, wireless service provider, or device manufacturer.

Cookies and Similar Technologies—Information Collected Automatically

We and our service providers may collect information automatically in a variety of ways, including:[MF2] 

·       Your browser or device. 

-      Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Website/Services you are using.  We use this information to ensure that the Website/Services function properly. 

·       Cookies.

-      We and our service providers use cookies, pixels, clear gifs, web beacons, and similar online tracking technologies (collectively, “Cookies”) on the Website/Services. Cookies allow us to collect such information as browser type, time spent on the Website/Services, pages visited, language preferences, unique identifiers, how you interact with our Website/Services, content you view, click on, or share, screen actions, and other traffic data, including to determine which areas and features of the Website/Services are popular and count visits.

-      This information is used for security purposes, to power the interactive features of our Website/Services, to facilitate navigation, to display information more effectively, to personalize your experience, to develop and improve the performance, functionality, and design of the Website/Services, for advertising, and to help keep the Website/Services free of bugs or errors. We also gather statistical information about use of the Website/Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding the Website/Services. Cookies are also used to track the actions of users of the Website/Services (including email recipients), conduct advertising, measure the success of our marketing campaigns, and compile statistics about usage of the Website/Services and response rates.

-      Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Website/Services. We may also use Cookies in online advertising to track responses to our ads. 

-      We do not currently respond to browser do-not-track signals. If you do not want information collected through the use of Cookies, most browsers allow you to automatically decline Cookies or be given the choice of declining or accepting particular Cookies from a particular website. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept Cookies, you may experience some inconvenience in your use of the Website/Services.

·       Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Website/Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout

·        Invisible reCAPTCHA. We use Google’s invisible reCAPTCHA application on our Website/Services in order to protect against spam and other automated abuse. The reCAPTCHA tool may make use of cookies, as well as other information like IP address, date, time, language, screen size and resolution, and mouse movements, while on the page. The use of the reCAPTCHA service and the treatment of any information collected through the service are subject to Google’s applicable privacy policy, available at https://policies.google.com/privacy, and Google’s terms of service, available at https://policies.google.com/terms?hl=en.

·       IP Address.  Your IP Address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Website/Services, along with the time of the visit and the pages visited. We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Website/Services. We may also derive your approximate location from your IP Address.

·        Physical Location.  We may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content.  In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we may not be able to provide you with the applicable personalized services and content.[MF3] 

 

Third-Party Advertising

We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Website or Services and other websites or online services.  You may receive advertisements based on information relating to your access to and use of the Website or Services and other websites or online services on any of your devices, as well as on information received from third parties.  These companies place or recognize a unique cookie or pixel tag on your browser.  They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/buy-go-bananas-llc/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/buy-go-bananas-llc/privacy_policy).[MF4] 

How We Use Your Personal Information

We and our service providers may use the categories of personal information we collect from and about you for the following business purposes and commercial (as those terms are defined in applicable law):  

• Providing the Services (e.g., fulfilling your orders, account servicing and maintenance, customer service, advertising and marketing, analytics, and communication about the Services);
• Our or our service provider’s operational purposes;
• Auditing consumer interactions on our site (e.g., measuring ad impressions);
• Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
• Bug detection and error reporting;
• Customizing content that we or our service providers display on the Services (e.g., contextual ads);
• Providing, analyzing and enhancing our marketing communications and strategies, and facilitating social sharing functionality that you choose to use;

·       Accomplishing our business purposes, including for audits, fraud prevention and security, and operating and expanding our business activities;

• Improving our existing Services and developing new services (e.g., by conducting research to develop new products or features) ;
• Other uses about which we notify you.

When and How we Disclose Your Personal Information 

As described in greater detail below, we may disclose the following categories of personal information about you or your use of the Website, Services, or our interaction at events for business purposes or as required by applicable law:

Identifiers (such as name and contact information); commercial information (such as transaction data); financial data (such as credit card information); and internet or other network or device activity (such as browsing history or website navigation information);

Service Providers

We may use vendors or other third-parties in order to efficiently provide the Website and Services to you and to help with our Events (“Service Providers”), and we disclose personal information to them to facilitate services they provide to us, including providing services such as website hosting, data analysis, payment processing, fraud prevention, order fulfillment, product delivery, information technology and related infrastructure provision, customer service, customer research or satisfaction surveys, email delivery, auditing, and other services.

Business Transfers

In the event that GoNanas is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, the personal information held by us may be among the assets transferred.

Law and Harm

Notwithstanding anything to the contrary in this Privacy Policy, we may disclose or share your personal information in order to comply with any court order, law, or legal process, including to respond to any government, public authority or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GoNanas, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and as may be required to meet national security or law enforcement requirements.

Enforcement

We may disclose your personal information in order to enforce or apply our Terms and other agreements, including for billing and collection purposes.

Disclosed when Collected

For any other purpose disclosed by us when you provide the personal  information.

[MF5] Your Choices About Your Personal Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your personal information:

 

Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website and Services may then be inaccessible or not function properly. If you would like more information about third-party advertising, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/  and http://optout.networkadvertising.org/#/.  

Email Newsletters from GoNanas

If you do not wish to have your contact information used by GoNanas to notify you of updates and educational information related to recipes and nutrition or to promote our own or third parties’ products or services, you can opt-out by unsubscribing to such emails.

Surveys from GoNanas

If you do not wish to have your contact information used by GoNanas to request your participation in surveys to improve our Services and products, you can opt-out by unsubscribing to such emails.

Accessing, Correcting and Deleting Your Information

You may send us an email at bananaphone@eatgonanas.com to request access to, correct, or delete any personal information about you that you have provided to us. Please note that we may not be able to accommodate a request to change or delete your personal information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure our Website and Services from accidental loss and from unauthorized access, use, alteration, and disclosure of personal information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of information transmitted to our Website.

Changes to Our Privacy Policy

GoNanas may amend this Privacy Policy from time to time, at its sole discretion. It is our policy to post any changes we make to our Privacy Policy on this page and change the effective date. If we make material changes to how we treat your information,  we will notify you as required by applicable law by email to the email address specified in your registered account and/or through a notice on the Website. You are responsible for ensuring we have an up-to-date active and deliverable email address for you (where you are a registered user of our Website), and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

To ask questions or address concerns about this Privacy Policy and our privacy practices, please email bananaphone@eatgonanas.com